May 1, 2018

The Power of Event Apps

By Brittni Rhoads
Brittni Rhoads

It’s time to take your conference to the next level. Last year, about 86 percent of event planners used a mobile app at their events. No matter how small or large, any event can benefit from the use of an event app. It all depends on what the attendee wants and needs.

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April 27, 2018

A Message from the President

By John DeLillo
John DeLillo

I’ve been tasked by my marketing manager to write my bio for our website. I have successfully put this off for about six months now because the task seemed a bit daunting. In my mind, I needed to create a boiler plate bio that is a reflection of my relevant experience, and why I am the best choice for your association (blah, blah, blah). Wow, that’s a lot for me to wrap my head around and, quite frankly, not something I am comfortable with.

After putting many hours of thought into it, I have decided that my bio is going to tell you who I am, why I do what I do and my vision for Association Development Services. This way, if you decide to explore ADS as a potential association management company, you will know the passion that drives my business.

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April 24, 2018

What is an Association Management Company?

By Brittni Rhoads
Brittni Rhoads

For many this may be the first time you have even heard of an association management company (AMC), but it shouldn’t be the last. For trade organizations, not-for-profits and member societies, enlisting the services of an AMC can be extremely beneficial. AMCs have been helping organizations, for more than a century, run effectively and efficiently with their wide scope of services.

To put it simply, instead of associations hiring staff, buying or renting office space or purchasing supplies and equipment, they can hire an AMC, like Association Development Services (ADS).

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April 4, 2018

On the Receiving End of You

By Erin Marcus
Erin Marcus

Want to improve your sales? Your customer service? Your relationships in general?

Take a minute to think about something: What is it like to be on the receiving end of you?

Have you thought through your approach to sales conversations or are you just throwing out as many benefits that you offer as fast as you can hoping something you say sounds attractive to the person you’re saying it to?

What about when something goes wrong with a client? Are you able to really listen to a complaint and then respond accordingly or are you so uncomfortable with anything that even feels like confrontation that you avoid the conversation and hope it goes away. (By the way, yes, that customer will most likely go away -permanently.)

Are you so tied to being right and knowing everything that nobody on your team will make a suggestion because they just can’t take another 10 minute lecture about how you’re right and they’re wrong and you already know everything anyway.

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