November 16, 2018

AMCs Solve Cost Challenges

By ASAE The Center for Association Leadership
ASAE The Center for Association Leadership

Associations Now | July/August 2018 Issue | By: Emily Bratcher

AMCs help associations keep their overhead down by providing cost-effective solutions to their challenges.

A new cancer immunotherapy was awaiting approval, and SITC was in a holding pattern until the FDA gave the green light. At the same time, Executive Director, Inc.—the AMC managing the association at the time—was watching as its other small- to medium-sized clients experienced 10 to 20 percent drops in their meeting attendance.

EDI anticipated more drastic attendance drops at SITC’s November 2008 annual meeting. “They did not have a lot of money in reserves, so they wouldn’t be able to absorb a really significant hit and still survive,” says EDI VP Tara Withington, CAE.

Leaning on its relationships with vendors, including the conference hotel, EDI cut back on hotel space, as well as food and beverage and audiovisual costs. It even decided to deploy its staff members who were working for the struggling association elsewhere to further defray costs. “We intensified our grassroots efforts to drive meeting attendance, and we got really creative in our packaging of discounts for registration and membership fees,” she says.

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November 9, 2018

AMCs Solve Global Expansion Puzzles

By ASAE The Center for Association Leadership
ASAE The Center for Association Leadership

Associations Now |  July/August 2018 Issue | By: Christine Umbrell

Want to expand your association’s horizons? An AMC can help your organization navigate into unexplored territory.

We are living in an interconnected world, with fewer barriers across borders and new opportunities to interact with people of different cultures. Because of this, many associations consider expansion into other countries.

“There’s an increasingly global mindset, and boundaries seem less fixed,” says Bob Lewis, managing partner at Interel, an AMC with an international headquarters in Brussels and branches throughout the world.

But before an association decides to proceed with international expansion, it’s important to analyze the risk and rewards of doing so. And during that analysis, associations may realize that working with an AMC in its international efforts may prove less risky than other options.

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November 2, 2018

AMCs Solve Staffing Woes

By ASAE The Center for Association Leadership
ASAE The Center for Association Leadership

Associations Now | July/August 2018 Issue | By: Christine Umbrell

A tight job market has made it difficult for associations to fill positions and retain employees. The AMC model offers a reliable alternative.

The U.S. workforce is becoming ever more transitional. Low unemployment rates and the rise of the gig economy, combined with new generations of workers who seek opportunities for advancement at a faster rate than previous generations, have led to reduced employee retention and difficulty in filling positions at traditional workplaces—such as standalone associations.

In this uncertain employment environment, AMCs offer an alternative that provides continuity of service and the benefits of shared resources, as well as subject matter expertise in all areas of association management.

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May 1, 2018

The Power of Event Apps

By Brittni Rhoads
Brittni Rhoads

It’s time to take your conference to the next level. Last year, about 86 percent of event planners used a mobile app at their events. No matter how small or large, any event can benefit from the use of an event app. It all depends on what the attendee wants and needs.

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April 27, 2018

A Message from the President

By John DeLillo
John DeLillo

I’ve been tasked by my marketing manager to write my bio for our website. I have successfully put this off for about six months now because the task seemed a bit daunting. In my mind, I needed to create a boiler plate bio that is a reflection of my relevant experience, and why I am the best choice for your association (blah, blah, blah). Wow, that’s a lot for me to wrap my head around and, quite frankly, not something I am comfortable with.

After putting many hours of thought into it, I have decided that my bio is going to tell you who I am, why I do what I do and my vision for Association Development Services. This way, if you decide to explore ADS as a potential association management company, you will know the passion that drives my business.

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April 24, 2018

What is an Association Management Company?

By Brittni Rhoads
Brittni Rhoads

For many this may be the first time you have even heard of an association management company (AMC), but it shouldn’t be the last. For trade organizations, not-for-profits and member societies, enlisting the services of an AMC can be extremely beneficial. AMCs have been helping organizations, for more than a century, run effectively and efficiently with their wide scope of services.

To put it simply, instead of associations hiring staff, buying or renting office space or purchasing supplies and equipment, they can hire an AMC, like Association Development Services (ADS).

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April 4, 2018

On the Receiving End of You

By Erin Marcus
Erin Marcus

Want to improve your sales? Your customer service? Your relationships in general?

Take a minute to think about something: What is it like to be on the receiving end of you?

Have you thought through your approach to sales conversations or are you just throwing out as many benefits that you offer as fast as you can hoping something you say sounds attractive to the person you’re saying it to?

What about when something goes wrong with a client? Are you able to really listen to a complaint and then respond accordingly or are you so uncomfortable with anything that even feels like confrontation that you avoid the conversation and hope it goes away. (By the way, yes, that customer will most likely go away -permanently.)

Are you so tied to being right and knowing everything that nobody on your team will make a suggestion because they just can’t take another 10 minute lecture about how you’re right and they’re wrong and you already know everything anyway.

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March 21, 2018

Follow the Ns Until You Get To The Golden C

By Erin Marcus
Erin Marcus

Is a lack of clarity hurting your business? How many customers have you lost because someone didn’t know how to be your customer?

The other night I stopped by a large hospital to visit my nephew (he’s fine.) It was late in the evening so I was able to find a great parking spot and the lobby was practically empty so I’m already thinking, “great, this will be easy.”

I walked up to the information desk and told the smiling attendant who I was there to see and what room he was in. She punched the information into her computer, gave me my guest pass, looked up at me with that friendly expression people give you when they know you are there to visit sick loved-ones and in as friendly a voice as you can imagine, said to me:

“Follow the N’s until you get to the golden C”

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February 19, 2018

ADS Volunteers at the Ronald McDonald House of Long Island

By Brittni Rhoads
Brittni Rhoads

ADS had the pleasure of volunteering at our local Ronald McDonald House, in New Hyde Park, NY, on February 16th. The team participated in the RMH Meals from the Heart program by cooking dinner for the over 100 residents. ADS decided to host a Taco Night, which turned out to be a crowd favorite!

Prior to cooking, we had the opportunity to take a tour of the house before we began to cook. Our tour guide, Judy, a volunteer at the RMH LI, did an amazing job at not only showing us around the house, but giving us a vast history of the organization itself. The passion that Judy had was astounding.

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August 7, 2017

Best Practices for Social Networking

By Brittni Rhoads
Brittni Rhoads

Our world is transforming from print to online quite quickly. Social media is not only for the younger generation; it is becoming almost a necessity for businesses to create accounts. So, if you have created a few accounts for your association, now what? How do you know what to post- or even if what you post is what your audience wants to see? When will you receive the most views and interaction?

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August 7, 2017

How to Engage Your Members

By Brittni Rhoads
Brittni Rhoads

Having members engaged is the glue to your association. The organization needs members to be active and participate in events or meetings. Having members engaged will, in turn, make your association more attractive to prospective members, but will increase revenue from events and become more successful in general.

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August 7, 2017

Tips to Successful Membership Retention

By Brittni Rhoads
Brittni Rhoads

Retaining members is just as essential as gaining new ones, and may sometimes be overlooked. Gaining new members is important to keep the organization going, however, if your organization doesn’t give them a reason to want to stay, then the organization will crumble. Below are some tips how you can encourage members to stay committed and active in your organization for longer.

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August 7, 2017

Generation Gap - How to Reach the Younger Generation

By Brittni Rhoads
Brittni Rhoads

Why is the younger generation important to your association?

• Future leaders of the organization.
• Bring a fresh perspective.
• New ideas.

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